Guide

Welcome to The Yong Brand! This guide is here to help you make the most of our products and services. Whether you’re a first-time customer or a returning one, our step-by-step instructions ensure a seamless experience.

1. Shopping with Us

Step 1: Browse Our Collection

  • Visit our product categories to explore our range of high-quality items.
  • Use filters and search options to find exactly what you need.

Step 2: Add to Cart

  • Select your desired product and specify the quantity, size, or other preferences (if applicable).
  • Click “Add to Cart” to save the item for purchase.

Step 3: Checkout

  • Once you’ve added all desired items, click on the shopping cart icon and proceed to checkout.
  • Enter your shipping details and payment information, and confirm your order.

Step 4: Order Confirmation

  • You’ll receive an email confirming your order, including an invoice and tracking details once your order ships.

2. Caring for Your Products

To ensure the longevity of your products:

  • Follow Care Instructions: Check the care labels or instructions provided with your purchase.
  • Handle with Care: Store and maintain your items in a cool, dry place to preserve their quality.

3. Troubleshooting and Support

If you experience issues with our products or services:

  • Visit our FAQ page for quick answers.
  • Contact our support team at info@theyongbrand.com for personalized assistance.

4. Returns and Cancellations

5. Stay Connected

  • Subscribe to Our Newsletter: Stay updated on new arrivals, promotions, and special offers.
  • Follow Us on Social Media: Get inspired and share your experiences with The Yong Brand community.

6. Contact Us

For any questions or feedback, reach out to us:
Email: info@theyongbrand.com
Phone: +1 (713) 253-4722
Address: 6201 Bonhomme Rd, Suite 468-N, Houston, 77036 USA

Thank you for choosing The Yong Brand. We’re here to guide you every step of the way and ensure you have an exceptional experience.