Payment

At The Yong Brand, we strive to make your shopping experience smooth, secure, and hassle-free. Please review our Payment Policy for details about accepted payment methods, security measures, and other important information regarding your transactions.

1. Accepted Payment Methods

We accept the following payment methods to ensure flexibility and convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, Google Pay, and other supported platforms.
  • Bank Transfers: Available for select orders. Please contact us at info@theyongbrand.com for details.

2. Payment Security

Your security is our priority. We utilize industry-standard encryption and secure payment gateways to ensure that your payment information is protected. We do not store your credit card details on our servers.

3. Payment Processing

  • Payments are processed at the time of purchase.
  • You will receive an order confirmation email once your payment is successfully processed. If you do not receive confirmation, please contact us at info@theyongbrand.com.

4. Payment Issues

If you encounter any issues during payment, please:

  1. Double-check your payment details and ensure sufficient funds.
  2. Contact your bank or payment provider if the issue persists.
  3. Reach out to our support team at info@theyongbrand.com for further assistance.

5. Taxes and Duties

  • Prices displayed on our website are inclusive of applicable taxes, unless stated otherwise.
  • For international orders, additional customs duties or taxes may apply. These charges are the responsibility of the customer.

6. Refunds

  • Refunds for returned or canceled orders will be processed to your original payment method. Please refer to our Return Policy for more information.
  • Refunds may take 5–7 business days to reflect in your account, depending on your payment provider.

7. Contact Us

If you have any questions or concerns about payments, please contact us:

Email: info@theyongbrand.com
Phone: +1 (713) 253-4722
Address: 6201 Bonhomme Rd, Suite 468-N, Houston, 77036 USA

Thank you for shopping with The Yong Brand. We’re here to ensure a secure and seamless payment experience for you.